"Less paperwork, more time for actual care"

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Robotic Process Automation


One of the biggest dilemmas health-care providers face is the significant increase of the administrative burden due to the growing demand of new legislation and regulations. Consequently, the need to comply is also bigger than ever before because the expected penalties are higher. Hence, this situation requires a drastic change.

Robotic Process Automation (RPA) is a solution for the automation of simple repetitive administrative procedures, considerably reducing the administrative burden. The figure below shows which tasks are candidates for this technology:

Deloitte offers RPA solutions in various models:

  • Implementation: we develop the solution and hand it over to you.
  • Automation Managed Service: We develop the solution and take care of the maintenance.
  • Automation as a Service: We develop the solution, take care of maintenance and are operationally responsible for realizing the RPA objectives.

RPA allows staff to spend more time on delivering care while reducing the administrative burden and errors. Furthermore, RPA is perfectly suited for controlling activities that are part of compliance while providing assurance that registration is precise and complete.